HCF My Membership App

3.1
5.63K reviews
100K+
Downloads
Content rating
Everyone
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About this app

HCF’s My Membership app is your trusted health partner in your pocket. It’s designed to take the hassle out of health cover and put you back in charge with a simpler, easier experience.

Download it now for:

• Claiming on the go – Make a claim in minutes with our quick and easy claims experience.
• Payments made easy – Stay in control with payments in advance and handy reminders.
• Getting your cover sorted – Manage your health and life cover on the go, anytime, anywhere.
• Using your digital card – Scan your secure digital membership card or QR code to claim on the spot at selected providers.
• No-fuss cover reviews – Check your cover’s still a match for your health and life needs.
• Messaging us anytime – Message us with your questions and we’ll get back to you quick smart during business hours.
• Health cover companion – Easy access to health programs, offers, discounts and more.

The app will work best if you download an up-to-date version of software on your phone. The app is for Australian HCF private health insurance policies only.

Download it now and enjoy an app that’s genuinely made for members.
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
5.41K reviews
Peter
April 24, 2024
Updated 26 Feb 2024 and now it doesn't work. Not happy Jan! Message I get every time I try to go in: HCF keeps stopping. Update 24 April: I contacted HCF via the email address located here and they fixed the issue with the app and my Samsung Galaxy A5. Happy to say the app is now working well like it used to be. Well done HCF! Now a five star rating!
1 person found this review helpful
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HCF Australia
April 28, 2024
Thanks for your 5 star review! We appreciate your kind words
Robert Rayner
April 19, 2024
Tried to check my health cover and had to update the app. Opened the app and can't see anything except the tabs at the bottom. Click on them and a blank screen pops up... Fat lot of good that is
3 people found this review helpful
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HCF Australia
April 22, 2024
We're sorry to hear about your issue with the app. Can you please try deleting the app off your homepage and redownloading. If issues persist, please send an email with your phone specs and any screenshots, will investigate further for you. mobile@hcf.com.au Thanks
Andrew Ward
March 2, 2024
This app looks nice but doesn't have enough usefulness to justify the fact that it is absolutely jam-packed with telemetry. In just a few minutes of use, you can see literally hundreds of attempts to share data with third parties. There is no mention of this behaviour on the HCF website or any apparent way to opt out. I don't wish to use an app from my health insurer if they think it's okay to share all my usage data.
2 people found this review helpful
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What's new

Thanks for using the My Membership app. In this release we've made some enhancements and fixes to improve our members' experience.

App support